CAB

Citizens Advice Exeter honoured with highest volunteering accolade

Citizens Advice Exeter has been awarded The Queen’s Award for Voluntary Service, the highest award given to volunteer groups across the UK. The award is the most prestigious available to voluntary organisations and is the equivalent of an MBE for an individual.

The only Citizens Advice ever to win the award in the region, the volunteers of Citizens Advice Exeter join a handful of Citizens Advice organisations nationally to have been honoured with the award.

Steve Barriball, Chief Executive of Citizens Advice Exeter said: “We are thrilled and delighted with this award. It’s...

Citizens Advice Exeter to Walk for Justice

Authored by Mary Youlden
Posted: Wed, 05/18/2016 - 12:02pm

A team of walkers from leading local advice charity, Citizens Advice Exeter, is joining forces with the local legal profession and advice sector on Monday 6 June 2016 to take part in the Exeter Legal Walk. The Exeter legal walk celebrates the continued work of the legal profession and advice sector in protecting people’s rights and promoting equal access to justice for all.

The Legal Walk is one of over 30 similar events which run across England and Wales. The after work sponsored walk raises funds for free local legal advice charities in Exeter and throughout the South West. Teams...

Economic not-so-well-being!

Leading local advice charity, Citizens Advice Exeter, has released further results from its second economic well-being survey.

The results show that women and people aged 16-30 years of age have the lowest level of economic well-being.

The initial results of the survey, run in partnership with the Express and Echo, Radio Exe, Exeter City Council and Exeter Chamber of Commerce, are available from the charity’s website – www.citizensadviceexeter.org.uk

Citizens Advice Exeter Chief Executive Steve Barriball said: “We have now completed some further analysis and found...

Cartridges Law joins Citizens Advice Exeter legal clinic scheme

Authored by khulland
Posted: Sat, 03/19/2016 - 10:23am

Leading local advice charity, Citizens Advice Exeter, is delighted to announce that Cartridges Law will be joining its successful legal clinic scheme.

The legal clinic scheme enables CAB clients to access free legal advice from local law firms. Cartridges Law will be providing CAB clients with specialist housing advice.

Citizens Advice Chief Executive Steve Barriball said: “We are delighted that Cartridges Law will be joining our legal clinic scheme. This has proved very popular with clients who are otherwise unable to afford legal fees. We are particularly delighted to...

Yvonne receives volunteer of the year award

Authored by News Desk
Posted: Thu, 03/10/2016 - 6:07am

Leading local advice charity, Citizens Advice Exeter, is delighted to announce that Yvonne Amer has received the inaugural Hazel Ball volunteer of the year award.

The award bears the name of our friend and colleague, Hazel Ball, who we sadly lost in 2015. Hazel first joined our Board in 1980, and was a vocal advocate for the work of our charity throughout her career and in retirement.

Yvonne was recognised for her hard work, reliability and flexibility; and was presented with her award by Hazel’s husband, Jeff Skinner, and their daughters Lydia and Elly.

Hazel’s...

Cartridges Law joins Citizens Advice Exeter legal clinic scheme

Leading local advice charity, Citizens Advice Exeter, is delighted to announce that Cartridges Law will be joining its successful legal clinic scheme.

The legal clinic scheme enables CAB clients to access free legal advice from local law firms. Cartridges Law will be providing CAB clients with specialist housing advice.

Citizens Advice Chief Executive Steve Barriball said: “We are delighted that Cartridges Law will be joining our legal clinic scheme. This has proved very popular with clients who are otherwise unable to afford legal fees. We are particularly delighted to...

Citizens Advice Exeter gets fresh new look

People in Exeter will see some changes to their local Citizens Advice office.

The Exeter office will be introducing its new look over the next three months, as well as a new logo, the organisation has dropped the word bureau from its name. It will now be known as Citizens Advice Exeter.

Steve Barriball, chief executive of Citizens Advice Exeter, said: "When it came to refreshing our brand, we found that a lot of people don’t really know who we are, or what we do. Some people think we’re part of Government – and almost everyone thinks we’re old fashioned.

"Most...

Volunteer recruitment drive for city charity

A new volunteer recruitment drive has been launched by city charity, Citizens Advice Exeter.

The organisation is looking for volunteers who can spare between eight and ten hours a week and offers a comprehensive training programme.

It is holding an informal open session on Wednesday, March 9 at its office in Dix’s Field, Exeter. Potential volunteers will be able to find out more about the charity’s work, chat with some current volunteers, find out about the training programme and meet the supervisors.

Steve Barriball, chief executive, said: ‘We are looking for...

Exeter CAB reports huge rise in people seeking advice

Authored by News Desk
Posted: Thu, 01/21/2016 - 5:37pm

Leading local advice charity, Exeter Citizens Advice Bureau, has published its advice trend statistics for the period 1 April – 31 December 2015.

The charity has helped 5,998 people directly with their advice and information needs, an increase of 34% on the same period year.

The trends in the amount of advice that the charity has been able to provide compared to the same period in 2014, was as follows:

Welfare benefits

Overall, the charity has dealt with 29% more welfare benefit enquires this financial year. The main increases being:

• 38.7% about...

Exeter CAB 'Click or Call' service a success

Authored by Mary Youlden
Posted: Mon, 11/23/2015 - 11:01am

Leading local advice charity Exeter Citizens Advice Bureau is reporting that its new ‘Click or Call’ advice and information service has been a big success since it was launched in July, with more than 1000 calls answered in the last three months.

A further 176 people have used the new webchat facility, and a pilot email service has recently been launched.

The charity is asking that clients with access to the internet firstly click the on-line advice and information resources and factsheets available at citizensadvice.org.uk The website is available 24 hours a day. The...

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