CAB

Energy voucher scheme for Devon households this winter

As the winter months loom on the horizon, many people in Devon are concerned about how they will meet their energy bills as the cost of living crisis continues to bite.

Citizens Advice is launching a new campaign to encourage take-up of the Energy Relief Scheme, which can provide up to £100 towards meeting energy bills for those struggling to pay their supplier.

Citizens Advice Exeter Chief Executive, Sue Julyan, said: “Last year, local Citizens Advice offices across Devon helped thousands of people with emergency funds through the fuel voucher scheme, and this year, the...

Citizens Advice Exeter

Citizens Advice Exeter reports surge in coronavirus-related employment issues

Citizens Advice Exeter is reporting a 19.5% rise in clients seeking help with employment issues, as the coronavirus pandemic impacts on workers and employers in the city.

In a new a research report from Citizens Advice Exeter, ‘We Can Work it Out’, the leading local advice charity highlights how certain groups were being particularly affected by the economic impact of the first lockdown and difficulties in returning to work.

Among those facing the most stressful decisions were people who were expected to return to work despite a lack of childcare, people who had been...

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Timely donation for Citizens Advice Exeter

Teamwork was the keyword for fundraising by The Family Law Company which has just presented a donation of £1,000 to charity of the year, Citizen’s Advice Exeter.

It took teamwork to organise the fundraising events with the main activities, including a quiz held at Exeter’s Historic Guildhall in late 2019. This was well supported by teams from the local business community, raising £650. Further donations were received from teams taking part in a table tennis and pizza night held at the company’s Balliol offices.

Teamwork was also needed to present the donation virtually!...

Citizens Advice Exeter says Universal Credit announcement “encouraging” but “must go further”

Authored by News Desk
Posted: Thu, 01/24/2019 - 8:55am

Leading local advice charity, Citizens Advice Exeter, is warning that hundreds of people in the city could still face financial hardship despite changes to Universal Credit announced by the Work and Pensions Secretary Amber Rudd.

Universal Credit rolls together six existing (or legacy) benefits into a single claim and one monthly payment; replacingincome-based Jobseeker’s Allowance, income-related Employment & Support Allowance, Housing Benefit, Working Tax Credit, Child Tax Credit and Income Support.

Amber Rudd announced thatthe Government will not extend the two-child...

Citizens Advice Exeter thanks volunteers for making a huge difference to people’s lives

Leading local advice charity, Citizens Advice Exeter, is celebrating its volunteers who dedicate their time to solving people’s problems and making a difference to their lives.

Volunteers Week, which runs from 1-7 June, recognises the contribution that volunteers across the UK make, and the charity is highlighting the work of its own team, which helps people in the community struggling with debt, housing, benefit and employment issues among other issues.

With over 100 volunteers, giving up 674 hours each week, Citizens Advice Exeter was able to help 25641 people with 41058...

Citizens Advice Exeter welcomes Taylor Review with reservations

Authored by News Desk
Posted: Wed, 08/09/2017 - 9:08am

Leading local advice charity, Citizens Advice Exeter, says that the recent Matthew Taylor review of modern employment practices includes many proposals which would help people currently at the sharp end of insecure work but says that enhanced rights and protections will require more effective enforcement.

The review report was published last month.

In the last year the charity has helped people with 1,074 enquiries about issues they were having at work. The main issues being:

  • 248 about pay and entitlements
  • 157 about dismissal,
  • 149 about
  • ...

Citizens Advice Exeter concerned over rise in welfare benefit enquiries

Authored by News Desk
Posted: Mon, 04/10/2017 - 3:18pm

Leading local advice charity, Citizens Advice Exeter, has released its latest advice trend statistics.

In the period 1 April 2016 – 28 February 2017 the charity helped 7267 people directly with advice and information. The advice trends over the period were as follows:

Welfare benefits Overall, the charity dealt with 10.3% more welfare benefit enquiries. The main increases being:

• 20.7% increase about disability benefits (PIP/DLA) • 12.4% increase about employment and support allowance • 2.6% increase about attendance allowance

The charity also dealt with...

Haines Watts joins Citizens Advice Exeter specialist clinic scheme

Authored by News Desk
Posted: Thu, 04/06/2017 - 4:21pm

Leading local advice charity, Citizens Advice Exeter, is delighted to announce that Haines Watts Chartered Accountants has joined its successful specialist clinic scheme.

The specialist clinic scheme enables Citizens Advice clients to access free advice from local law firms and other specialists. Haines Watts will be providing clients with specialist tax advice, and related issues.

Citizens Advice Chief Executive Steve Barriball said: “We are delighted that Haines Watts will be joining our specialist clinic scheme. This has proved very popular with clients who are otherwise...

Citizens Advice Exeter awarded £25,000 through Martin Lewis Fund

Leading local advice charity, Citizens Advice Exeter, is celebrating being awarded £25,000 through the Martin Lewis Fund that will help make a real difference to local people’s lives.

The funding award announced this week will help to deliver a project that will provide more tailored support to people living with long-term health conditions in new ways which could be rolled out across other parts of the country.

The charity will use the money to work with a cluster of local GP surgeries so that the underlying causes of ill health, such as poor housing, problems at work and...

Economic well-being survey – one week to go!

Authored by News Desk
Posted: Tue, 01/31/2017 - 4:56pm

Leading local advice charity, Citizens Advice Exeter, is reminding local people that there is only one week left to complete their economic well-being survey.

The survey will highlight the current financial and employment situation in Exeter.

It will help Citizens Advice Exeter to highlight trends with policy-makers and to further tailor their advice and information resources to meet the needs of local people.

The anonymous survey can be found on the Home Page of the charity’s website – www.citizensadviceexeter.org.uk or at: https://www.surveymonkey.co.uk/r/H8Q95FV...

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