Devon’s NHS to “discover the secrets of the John Lewis customer experience”

Authored by NEWDevonCCG
Posted: Mon, 07/29/2013 - 9:38am

The NHS in Devon has teamed up with award-winning department store John Lewis to find out why its customers have such a great experience.

Northern, Eastern and Western Devon Clinical Commissioning Group’s (CCG) chief nurse Jenny Winslade said the CCG wanted to learn from John Lewis “hearing how the department store approaches customer satisfaction could help the NHS translate this into improved patient care.”

“We want to find out from John Lewis the secrets behind why its customers are so satisfied and we will use these to benefit our patients,” said Jenny Winslade, the CCG...

96% of men survive testicular cancer

Survival for testicular cancer has risen by almost 30 per cent in the last 40 years, with nearly all men now beating the disease, according to figures published by Cancer Research UK.

These latest figures show that more than 96 per cent of men now survive testicular cancer in the UK, compared with less than 70 per cent in the 1970s. These improvements are largely thanks to the drug cisplatin, which Cancer Research UK helped to develop.

Around 2,300 cases of testicular cancer are diagnosed each year in the UK and it is the most common cancer in men aged 15-49.

Dr...

Handbag stolen from 94-year-old woman in Tiverton

Police are appealing for witnesses after a 94-year-old woman had her handbag stolen in a Tiverton supermarket.

The woman visited the café at Morrisons between 6.15pm and 6.30pm on Friday evening (26 July) and placed her handbag on the floor next to her chair. She heard a noise behind her and when she looked down her handbag had gone. The red handbag contained cash, various cards and a Nokia mobile phone. The victim, who is from Buckinghamshire, was in the area to visit family and had stopped briefly at the café. Police are appealing for witnesses and are particularly keen to speak...

Save The Red Lion campaign welcomes latest patron – The Reverend Susie Williams

Save The Red Lion Campaign, which with increasing local support is campaigning to retain the Red Lion pub in Sidbury village, east Devon, is pleased to announce that it now has another local Campaign Patron – The Reverend Susie Williams. The Campaign already has local MP, the Rt Hon Hugo Swire as a Patron.

Susie is one of the Team Vicars within the Sid Valley Team Ministry, with special responsibility for the parishes of Woolbrook and Sidbury with Sidford.

It is great synergy that Sidbury’s ancient Saxon village church, St Giles, from where Reverend Susie ministers to the...

Police appeal for witnesses following serious collision in Exeter

Police are appealing for witnesses after a serious collision between a car and cyclist in Exeter on Sunday 28 July. The collision happened at around 7.40pm on Topsham Road, at the junction with Higher Wear Road. Police believe the silver Ford Fiesta was travelling along Topsham Road from Topsham, heading towards Countess Wear, when the cyclist emerged from the nearside before being struck by the car. The 30-year-old male cyclist was taken to the RD&E hospital with extensive injuries including a head injury. He has since been transferred to Derriford Hospital in Plymouth. The 18-year-...

Enjoying The Great Outdoors - nature's own stress buster

Nature has beneficial effects that help us cope with stress at work, according to new research funded by the Economic and Social Research Council (ESRC). The research, conducted by Dr Valerie Gladwell at the University of Essex, highlights the power of the 'great outdoors' to improve both physiological and psychological wellbeing.

"The modern era has brought a decline in levels of physical activity, accompanied by huge increases in physical disability and diseases, as well as an increase in cases of mental ill-health," says Dr Gladwell. "Today, not only are rates of obesity,...

Storytime and Creativity for Under 8s

Event Date: 
31/07/2013 - 2:45pm to 4:15pm
Venue: 
Cafe at 36, 36 Cowick Street, St Thomas, exeter EX4 1AW

Our last free storytime and creativity afternoon with renowned story teller Kevin Cotter. Bring your under 8s along for an afternoon of stories and creativity where they will learn all about the pea! This is a collaborative project between the Cafe at 36 and Love Local Food, helping children to learn and understand where their food comes from.

Drop in anytime between 2.45pm and 4.15 pm and relax over a cuppa with friends while the children are entertained.

There's no cost to join in.

Next storytime will be the last Wednesday in September.

Oxjam Exeter August Warm-up Gig!

Event Date: 
15/08/2013 - 8:00pm to 11:45pm
Venue: 
The Cavern, 83-84 Queen Street, Exeter, EX4 3RP

Following on from July's acoustic gig at the Revelry, Oxjam Exeter's August warm-up gig will take place at the city's longest running live music venue, the Cavern.

Doors open at 8pm and the night will feature live music from local indie and rock acts.

Keep your eyes peeled on our blog for announcements about artists and bands playing at the gig:

oxjamexeter.blogspot.co.uk

Come and try portable athletics track in Exeter Princesshay - Monday 29 July

Event Date: 
29/07/2013 - 10:00am to 4:00pm
Venue: 
Exeter Princesshay

South West Athletics Academy will be in Princesshay again with their portable track on Monday 29 July all day.

We will have various activities to have a go including a racing wheelchair for juniors, plus our speed gates to test your time over 20m.

Come and visit and find out more about what we do and activities both over the summer holidays plus next term onwards.

For more information about what we do see our website on www.sw-athletics-academy.co.uk

Flying Dragon foretells a momentous happening

A newly designed flag depicting the mythical Killerton Dragon was hoisted up the flagpole by villagers of Silvertonshire this week.

This was to herald the coming of the Silverton Street Market on 3 August. William Hacking, 93 and Harry Madams, 7 were representing the community.

Legend has it that the dragon was born out of the flames of the ancient Killerton volcano and only appears on momentous occasions. According to locals it was last seen just before the Millennium swooping over the village doing a loop-the-loop.

The dragon is part of Silverton's themed...

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