Business

How Businesses Can Reduce the Impact of Unexpected Downtime

Unexpected downtime can affect any business, regardless of its size or industry. Whether caused by power outages, equipment failures, cyberattacks, or severe weather, interruptions can quickly lead to lost revenue, reduced productivity, and dissatisfied customers. While it may be impossible to eliminate every risk, businesses can take practical steps to minimise disruption and recover more quickly when problems arise.

By planning ahead and investing in the right solutions, organisations can improve resilience and keep operations running even when unexpected challenges occur....

Devon firm raises $375,000 and develops AI solutions for the Dallas Cowboys’ fan base – revolutionising how live events are viewed

Devon innovator raises $375,000 and partners with iconic US sporting brands. The business is now valued at $7m.

A Devon-based fan engagement company, is delivering AI solutions for domestic and international sports brands including Hampshire Cricket, Harlequins RFC, The Dallas Cowboys, The San Francisco 49ers and The US Tennis Open. The company has also partnered with US sport agency, Wasserman.

Andy Doyle, Co-Founder of Filmily , describes a typical use case with the Dallas Cowboys: “We integrate with the club’s app which shows a spectacular touchdown and encourages fans to...

Exeter shop takes to the road

Backworld, formerly an ergonomic office and home seating shop on the Topsham Road in Exeter, is now mobile.

Rethinking the business model following the succession of Covid-related non-essential retail closures, owner Paul Skinner made the bold move to shut up shop and take to the road. Backworld is now a fully mobile retail operation.

Customers no longer have to visit the shop to browse and make a purchase. The shop goes directly to them! Bringing a selection of suitable products, the customer can try each one in their usual home or work environment at a time to suit. With...

Devon Delivers for business success and work/life balance

Authored by News Desk
Posted: Fri, 06/11/2021 - 8:18pm

Devon is being showcased as a great place to do business as part of a campaign to attract companies to the county. Devon Delivers , which aims to encourage businesses to relocate to the county, has launched a new video and website to highlight the county’s unique selling points as Devon looks to make a strong economic recovery post-pandemic. For companies considering expanding or relocating, the new Devon Delivers website provides a gateway to all the relevant information, research, premises and support to help businesses discover what makes Devon such an attractive prospect. This...

Tech Business Culture Survival Guide

Research to reveal key learnings and opportunities for South West’s tech sector

Workplace culture experts Interaction are partnering with the collaborative technology network Tech South West to create the region’s first culture guide for the sector

The Bath-based firm which works with tech brands across the South West will conduct a deep dive into the cultural challenges technology firms face as they scale and adapt to new working models, resulting in the production of The Tech Business Culture Survival Guide. The guide will be available free to all of Tech South West’s members...

A comprehensive review of Netchex

Netchex is cloud-based online payroll software designed to manage payroll proceedings and record keeping. It deals with Human resources (HR), Payroll, recruitments, onboarding management, performance management, attendance and time, benefits, and reporting management and analysis. It is beneficial for small and large firms equally and can handle almost every aspect of data. Thus, it is a better option amongst a lot of payroll software programs to choose and work with.

Let’s delve deeper and take a look at the salient features of this payroll software for accountants :

...

Partner with Primal for Digital Marketing Success

Authored by David Banks
Posted: Thu, 06/10/2021 - 12:50pm

There are many facets that must be handled effectively when launching a new brand, and they all may not be in your particular set of skills. One of the most important things to get exactly right from the moment you begin to sell your products and services is to have an online presence. And that's where Primal can help.

Primal can ensure your brand name makes an immediate impact in your industry and online marketplace. We offer an entire suite of SEO and digital marketing services to help you gain profitability early on in your brand’s existence in Malaysia.

Wisdom of...

Nathan Besley, newly appointed Head of Sales and Customer Sales at Newton Print Ltd.

Nathan joins Newton Print as Head of Sales and Customer Service

Authored by Reporters
Posted: Wed, 06/09/2021 - 9:38am

NATHAN Besley has recently been appointed as Head of Sales and Customer Service at an award-winning, family-run, printed packaging company in Devon (June 2021).

Nathan’s role involves overseeing daily interactions with key accounts and new clients for Newton Print Ltd, which assists artisan, start-up and SME food/drink businesses perfect their on-pack identity and presence.

He said: “What I enjoy most about my new role is building valuable and long-lasting relationships with clients. A key motivator for me is the knowledge that clients can place their trust in us, to not...

New data in 2021 reveals the state of the UK job market

Authored by Val Watson
Posted: Wed, 06/09/2021 - 6:08am

The job market has been forced into drastic changes since the onset of the COVID-19 pandemic. To meet clients' changing needs, a variety of new and conventional employment opportunities have become popular. Professionals wishing to change jobs and apply for in-demand employment jobs have also been on the rise.

Continuing Professional Development provides you with more than just the information and skills you'll need to succeed in today's competitive job market. The benefits of CPD also include the provision of tools you'll need to keep your qualifications up to date. People can...

New digital innovators report explains how global tech leaders have embraced digital transformation

Authored by Liv Butler
Posted: Tue, 06/08/2021 - 3:13pm

Considering the ever-evolving nature of the market, businesses have to update their operations with technological advancements. It's for that reason that Digital Transformation has grown more important to enterprises.

You can visit contino.io/insights/top-20-dx-innovators to view Contino's list of innovators who have transformed their operations by implementing the benefits of the cloud-native architecture . The process of Digital Transformation is typically catalysed by cloud computing and security, which are policies and controls for protecting virtualised IP.

Cloud...

The UK's most frequent contact centre customer complaints revealed

Authored by David Banks
Posted: Tue, 06/08/2021 - 11:00am

The Institute of Customer Service recently released its latest UK Customer Satisfaction Index , showing that satisfaction is at its lowest since 2015. The COVID-19 pandemic contributed to this poor performance.

Building on this data, research from Awaken Intelligence uncovered what the most common contact centre customer complaints were over the past 12 months and also provided an insight into which sectors had the best and worst customer service where the application of Awaken's speech analytics could play a huge role in improving efficiency.

Which sector has the Best...
Ida Hotel and Restaurant, Icmeler, Türkiye
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