NATHAN Besley has recently been appointed as Head of Sales and Customer Service at an award-winning, family-run, printed packaging company in Devon (June 2021).
Nathan’s role involves overseeing daily interactions with key accounts and new clients for Newton Print Ltd, which assists artisan, start-up and SME food/drink businesses perfect their on-pack identity and presence.
He said: “What I enjoy most about my new role is building valuable and long-lasting relationships with clients. A key motivator for me is the knowledge that clients can place their trust in us, to not just meet, but exceed their expectations every time.
“I also thrive on problem solving and being able to unravel customers’ challenges. Each project is very different and we’ve found our niche in creative packaging.”
Nathan’s duties include dealing with existing customer queries, quoting and pricing, project coordination, following up and obtaining client feedback and visiting customers.
Prior to joining Newton Print, he worked as a Customer Service Manager at Southfield Windows where he dealt with after sales issues, managed their service engineer schedules and successfully completed a certified training course in customer service.
Devon born and bred, in his spare time Nathan enjoys reading, playing guitar and outdoor pursuits such as hiking in the countryside and swimming. He also likes the challenge of cooking with charcoal/wood and making woodfired pizza.
Newton Print benefits from its own on-site production team and inhouse creative expertise ensuring customers receive the best level of service.
Founded in 1983, it is an approachable, friendly, forward-thinking and carbon-balanced printed packaging firm that provides a collaborative approach to client partnerships based on traditional customer relationships, married with pioneering, innovative ideas, to create successful and sustainable results.
The Certified Carbon Balanced Printer, which offsets its annual emissions by working with the World Land Trust, is a packaging mentor for SMEs. It aims to help demystify printed packaging to allow artisan brands to develop, succeed and grow.
It specialises in print runs of anything from 2,000-100,000. With a focus on beautiful, luxury, sustainable printed food packaging, including food sleeves. It is also able to offer short-term special edition print-runs – perfect for product testing, tailoring products to specific retailers or for bespoke promotions.
The hard-working, skilled team ensures its clients receive top-quality workmanship and ultra-fast delivery.
Ninety-seven per cent of its customers rate Newton Print with five stars on the independent review site Feefo for speed and exceeding expectations, while 98% have rated the team’s friendliness as five-star too. Feefo has also awarded the company with a prestigious Platinum Trusted Service accreditation.
To find out more about Newton Print Ltd, please visit https://www.newtonprint.co.uk