Business

Have you heard the story of the colossal customer-service bungle over the “bedbug letter”? A guest in a hotel finds himself attacked by bedbugs during his stay. He writes an angry letter to the president of the hotel company. Within days, the president sends the guest a heartfelt apology, which reads, in part: “I can assure you that such an event has never occurred before in our hotel. I promise you it will never happen again.” Sounds good, except for one small detail: Included with the apology is the guest’s original letter. Scrawled across the top is the message: “Send this idiot the...

Everys Solicitors has signed up as the main sponsor of the Exeter Foundation Charity Golf Day that is being also being supported by Exeter Chiefs.

The event will take place on June 20 at the East Devon Golf Club near Everys’ Budleigh Salterton branch.

Exeter Chiefs has supported the event by offering its players as members of the competing teams as part of the club’s continued commitment to the civic trust work of the Exeter Foundation.

Bruce Brooker, commercial director of Everys Solicitors, said: “As a sponsor of Exeter Chiefs, we were approached to sponsor the...

The Marsh Barton Forum event on the 9th April was a sold out event as many businesses came together to learn about creating energy from waste.

Held at Basepoint, a presentation was given by Adrian Middlewick, Senior Waste Management Officer from Devon County Council who discussed the Government’s goals and objectives for land fill diversion targets.

Following this, Ian Crummack, Project Manager for TIRU explained how the new Energy from Waste plant, which has recently been built on Marsh Barton will work. This included demonstrating how the suction air will be put...

The University of Exeter has joined Easy Access IP, which promotes new ways of sharing intellectual property (IP). The University will be making selected intellectual property – patents, copyright, designs and know-how – available free to businesses which are willing to use it to develop products and services which benefit society and the economy. Some early-stage IP is too risky to attract investment from companies. By offering free and easy access to this, companies have the opportunity to evaluate the potential and possibilities with reduced risk. Companies can access the IP on an...