The RD&E ranks second in national cancer patient survey

Cancer patients at the Royal Devon and Exeter Hospital have rated the services they receive as the second best in the UK, according to survey results released this week.

The annual National Cancer Patient Experience Survey was completed by over 900 patients at the RD&E who had received a cancer diagnosis and attended the hospital in April, May or June 2017. Questions asked included how involved they were with their care and treatment; the levels of respect and dignity they received while in hospital and the support they received after going home.

Overall, the RD&E was rated 9.0 by patients when asked to rate their care on a scale of zero (very poor) to 10 (very good). 29 areas were regarded as ‘better than average’ with the remaining 23 in line with national averages.

One patient commented: “Staff and consultant were great; caring, considerate and informative.  They were a great support and answered any questions or queries I had.  They are life savers and I am extremely grateful we have such caring and brilliant staff.”

Em Wilkinson-Brice, Deputy Chief Executive and Chief Nurse at the RD&E, said: “We are extremely pleased with the results of the National Cancer Patient Experience Survey and very proud of the staff at the RD&E for providing such great care.

“The results provided in this survey are very important to us as it shows us how our cancer patients feel about the care and services we provide. As always we are focused on maintaining these high standards of care and taking on board any additional learning from this important survey."