Business

3 Common CRM Data Mistakes That Create Compliance Risk in Europe

A lot of CRM risk does not come from some dramatic data breach headline. It usually starts with ordinary habits inside busy teams, a few extra fields added to a form, a spreadsheet export no one owns, old customer records left sitting there because deleting them feels risky. Then six months later, nobody is fully sure what is stored, why it is stored, or who can access it.

That is also why modern CRM software needs to be treated as part of operational governance, not just sales tooling. ServiceNow’s CRM positioning, for example, reflects how customer service, field service, and...

Lessons From a Recently Completed Workplace Upgrade

Authored by David Banks
Posted: Tue, 02/10/2026 - 4:38pm

Upgrading a workplace isn’t just about fresh paint and new carpets. A successful office transformation blends practical planning, strategic communication, and thoughtful design. Our team recently completed a major workplace upgrade, and the lessons we gathered along the way will help any business considering a similar project.

Planning With Purpose

The first big takeaway from this upgrade was the importance of purposeful planning. Before any work began, we spent considerable time defining why the upgrade was happening. Was it to improve workflow ? Boost employee morale?...

Common Telematics Challenges-and How to Overcome Them

Authored by Simon Wells
Posted: Tue, 02/10/2026 - 7:06am

Telemetry has become a faster-adopted technology in small and large industries as fleet-oriented operations have become more data-driven. Companies are investing in tracking systems to have a better understanding of vehicle activity, operational efficiency, and the safety of vehicles and drivers. But there is a lot of potential in the benefits to be received, but implementation is seldom smooth sailing. Most of the business organisations lack the practical challenges that arise when systems are scaled out, especially when the current processes and behaviours are slow in adapting....

Why Responsible Design Is Becoming a Priority in Digital Platforms

Authored by Val Watson
Posted: Mon, 02/09/2026 - 9:01pm

For a long time, the digital world felt pretty much like the Wild West. Tech companies raced to see who could grab the most "eyeballs," using every trick in the book to keep us scrolling, clicking, and refreshing. But things are starting to feel different lately. You might have noticed it yourself—a nudge to take a break after an hour on a video app, or a weekly report telling you exactly how many hours you’ve spent staring at your phone. This isn't some random coincidence; it's a massive pivot toward what's being called responsible design.

We are finally moving past the era...

RAW named PR Agency of the Year at Roxhill Media Awards 2026

Specialist food and drink PR agency RAW has been named ‘PR Agency of the Year’ at the 2026 Roxhill Media Awards, following a rigorous judging process led by senior national journalists.

Founded in 2011 and based in Devon, RAW is celebrating 15 years in business this year. The judges of the award commented: “This agency has been named PR Company of the Year for consistently delivering national-calibre results while remaining proudly regional, offering a truly integrated 360° service that rivals major London firms with stronger ROI and a highly collaborative client experience. By...

Will Jordan (left), and Dave Hall.

Exeter-based MAT finance specialists IMP Software named UK Education Industry Company of the Year by The Assignment Report

Authored by Phil Smith
Posted: Thu, 02/05/2026 - 11:28am

IMP Software has been named as The Assignment Report’s UK Education Industry Company of the Year 2025.

Exeter-based IMP supports smarter finance in multi-academy trusts with MAT-first solutions for budgeting, forecasting, reporting, ICFP and purchasing. Adopted by over 550 trusts across 6,000 schools, IMP’s platform gives leaders the visibility and insight to plan with confidence. With strong customer advocacy and five-star Trustpilot reviews, IMP is a trusted partner for MAT finance teams and one of England’s leading education software providers, helping trusts focus on what...

SW businesses raise £900 for FORCE Cancer Charity at Exeter Padel Tournament

Business from across the South West came together at City Padel Exeter to raise £900 for FORCE Cancer Chairty as part of a charity padel tournament hosted by Konker .

The event saw 12 local businesses compete in a friendly tournament, combining sport, networking and fundraising in support of Devon based cancer charity. The day aimed to create a relaxed and social alternative to traditional business events, while raising money for a cause with strong local impact.

Funds raised will support FORCE Cancer Charity’s ongoing work providing practical, emotional and well-being...

Why UK Omni-Channel Retailers in Exeter Are Turning to Payment Orchestration Platforms to Future-Proof Growth

Authored by Liv Butler
Posted: Fri, 01/23/2026 - 10:12pm

Omni-channel retailers operating in the UK are experiencing a stage of structural change, which has been caused by a shift in the expectations of consumers, the costs involved in operations and the complexity in the physical and online sales channels. These pressures are extreme in the case of regional retailing centers like Exeter.

Local businesses have to compete with national chains and digital-first brands and stay relevant and operate efficiently at the local level. To this, most omni-channel retailers are resorting to payment orchestration platforms as a competitive ploy to...

Ida Hotel and Restaurant, Icmeler, Türkiye
your pets daily logo
Home Education Daily logo
Food and Drink Daily logo in red, white and black
your beauty daily logo with heart

Top video

Selco Builders Warehouse | England Rugby star Jack Nowell visits Exeter Saracens junior teams

England ace Jack delivers tips to Saracens

Exeter Weather