Business

Managing Associate Injectors: How Clinic Owners Can Maintain Quality at Scale

Bringing associate injectors into an aesthetic clinic is one of the more consequential decisions a clinic owner makes. Done well, it unlocks capacity that allows the practice to serve more patients without sacrificing the quality standards that built the clinic's reputation. Done poorly, it introduces clinical risk and patient experience inconsistency that erodes trust far faster than it was built.

The challenge is that the skills required to manage associates effectively are different from the skills required to be an excellent injector. Clinical excellence is necessary but not...

Ashfords advise on education cloud services

The South West Grid for Learning ("SWGfL") has selected BT to help transform the use of technology in schools by delivering innovative Education Cloud Services via a new framework.

The Education Cloud Service will offer schools a new way to purchase Information and Communications Technology and services tailored to their needs. The initiative matches elasticity of supply with simplified billing and predictable budgeting across a range of services to avoid advance capital payments. Additionally, cloud-based web filtering, which incorporates safety guidance from the SWGfL,...

Excellent first year for ServiceMaster Clean

The owners of a cleaning and restoration firm operating across Devon have celebrated their first year in business with an ‘excellent’ rating from their first annual customer survey.

Andrew and Claire Garman purchased their ServiceMaster Clean franchise in October 2013 after relocating to Devon from the Home Counties and have enjoyed a successful first year in business.

The business, which has high standards of customer service, undertook a customer survey to ensure satisfaction was met all across the board. The results of the survey showed that 94% of customers found their...

River Cottage recognised as Top 100 Apprenticeship Employer

The team at River Cottage are celebrating after being recognised as one of the nation’s Top 100 Apprenticeship Employers, following the announcement at the National Apprenticeship Awards which took place during The Skills Show in Birmingham. The prestigious Top 100 List, compiled annually by the National Apprenticeship Service in partnership with City & Guilds, recognises excellence in businesses that employ apprentices. The list features the most exceptional apprenticeship employers from all National Apprenticeship Awards employer categories and showcases the breadth of employers who...

Devon Transport firm goes digital

Authored by News Desk
Posted: Wed, 11/19/2014 - 10:15am

Kay Transport, based in Cullompton, is to benefit from a new Digital Information Hub developed by Palletways Group, Europe’s largest dedicated network for the express delivery of palletised freight.

As one of 100 plus independent transport providers that make up the Palletways distribution network in the UK, Kay Transport will be able to take full advantage of a new digital system – an industry first - to greatly enhance operational efficiencies and the customer experience by optimising the use of live data.

The Digital Information Hub provides extensive operational and...

Blue Chip Holidays to market leading luxury lodge retreats

Authored by Ewan Davy
Posted: Tue, 11/18/2014 - 8:29am

South West-based luxury lodge retreat specialist Charteroak Estates has today announced that Blue Chip Holidays, the South West’s largest supplier of four- and five-star self catering properties, has been appointed as sole agent for its three lodge developments in the region from January 2015.

Under the agreement Blue Chip Holidays will be responsible for marketing and promoting Stonerush lakes in Cornwall, Indio Lakes in Devon, and Saxon Maybank in Dorset, where guests can choose to stay in a selection of one, two, and three-bedroom lodges.

At Stonerush Lakes, just a few...

Marketing agency expands with local acquisition

Bigwave Media, an Exeter based full service marketing agency, has announced the acquisition of Digibug, an Exeter based design and digital agency.

Digibug will be integrated into Bigwave Media, bringing a wealth of design and web experience and a shared passion for creative thinking. All Digibug staff transfer across to Bigwave Media and grows the team to 38.

Benn Davis, MD at Bigwave Media said “Both agencies share similar values; from the client experience to growth in digital services and technology. Bringing together both agencies builds on our strategy to expand our...

AME move office to Exeter Golf and Country Club

IT company celebrate the start of their 10th year in business with an office move to Exeter Golf and Country Club

AME Solutions who provide IT Solutions, Support and Training have been organically growing since starting business in 2005. With increased demand for their services, turnover up 45% on their previous year and the latest member of the technical team, Stuart Nickels joining the company earlier this year, the only thing not growing was the office space.

Steve Westaway, Sales Director of AME Solutions said,

“After many years of looking for a location that...

Workboat efficiency system funding awarded to Exeter-based consultancy

Authored by News Desk
Posted: Thu, 11/13/2014 - 8:42am

Exeter based consultancy, Safeguard Nautica Ltd as a part of a consortium have been awarded grant funding from InnovateUK to develop a workboat efficiency system specifically optimised for the Small Commercial Vessel sector.

The benefits of embracing efficient and sustainable marine operations are becoming increasingly important as the industry strives for cost savings and emission reductions. In a sector characterised by diverse fleets operated by small and medium sized companies it is less viable for operators to assign resources to analyse and optimise efficiency of the fleet...

Businesses urged to sign up to Buy With Confidence scheme

Devon and Somerset Trading Standards will be holding an event on Tuesday 11 November between 6.30pm and 8.30pm to coincide with the launch of their new branding and website for their Buy With Confidence Approved Business Scheme.

The event which will be held at Grange Jaguar and Aston Martin dealership in Marsh Barton, Exeter, is free to attend, and will allow local businesses to learn more about the scheme and its benefits.

During the evening there will be demonstrations of the newly branded website, and Trading Standards officers and current scheme members will be on hand...

Trowers & Hamlins announces new associate

Authored by Mary Youlden
Posted: Mon, 11/10/2014 - 11:49am

Trowers & Hamlins is pleased to announce that associate Jenny Standfast has joined the firm's Exeter office, effective from November 2014.

Previously based in Trowers & Hamlins' London office, Jenny is a property litigation specialist who acts for pension funds, property investment trusts and companies, local authorities, registered providers and individuals in relation to commercial property (shopping centres, industrial parks and offices), residential property and development sites.

She advises on a range of property matters including issues relating to the...

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