Business

How better packaging can reduce product returns

When people order something online, they expect it to arrive in perfect condition. A damaged item can quickly turn a happy customer into a disappointed one. Product returns cost businesses money, take up valuable time, and can harm a company's reputation. While many factors affect return rates, packaging is often overlooked. Good packaging protects products, improves the customer experience, and reduces the chance of items being sent back. Investing in the right packaging is a simple step that can make a real difference for businesses of every size.

Many companies are now...

Foot Anstey advises on the sale of Totnes-based Naturesave Policies

National Law firm, Foot Anstey LLP has advised the shareholders of Naturesave Policies Ltd, the UK's leading green and ethical insurance provider, on its sale to Lloyd & Whyte Ltd, the Taunton-based financial planning and specialist insurance service company.

Founded 28 years ago, Naturesave Policies has won awards for its top ethical rating insurance by the Good Shopping Guide and the Queen's Award for Enterprise for Sustainable development.

In 1995, Naturesave Policies created the Naturesave Trust, its own registered charity. Naturesave Insurance has donated over £1...

How to Ace Your Next UX Presentation

Authored by David Banks
Posted: Mon, 06/13/2022 - 10:41am

People often think that a successful UX Presentation is all about the content. While that's important, you can do a few other things to ensure your presentation goes well with your audience.

In this blog post, we’ll share some tips on how to ace your next UX presentation. We’ll cover everything from preparing for your presentation to delivering it effectively. So whether you’re a first-timer presenter or want to polish up your skills, read on for helpful advice!

Start by Introducing Yourself

The first part of a presentation is challenging. However, your self-confidence...

Heat pump project breaks ground in Cornwall

Authored by News Desk
Posted: Sun, 06/12/2022 - 11:00pm

Work has begun on Heat the Streets low carbon heating installations in Carlyon Bay and Harlyn Bay.

Drilling has started for boreholes that will form shared loop ground arrays to be connected to Kensa ground source heat pumps. The heat pumps will supply the homeowners with 100% of their heat and hot water all year round.

Kensa's Shared Ground Loop Arrays are an ultra-low temperature heat network used with ground source heat pumps. In a similar setup to a traditional gas framework, a series of boreholes are linked to create a shared ground loop array that provides heat to...

Wickhams Shortlisted at Esteemed International Wine Challenge Merchant Awards UK 2022

Authored by News Desk
Posted: Sun, 06/12/2022 - 10:39pm

A Devon-based online business, which was only set up 18 months ago to sell quality wines, has been shortlisted for two awards in a prestigious international competition. Wickhams, which is based in Newton Abbot, has been shortlisted for the International Wine Challenge (IWC) Merchant Awards UK 2022, in the 'Online Retailer of the Year' and 'Specialist Merchant of the Year England' categories. The awards celebrate the most successful small and large businesses, delivering outstanding service to wine consumers across the UK.

Wickhams founder, Dan Farrell-Wright, comments: “We are...

Old Mill acquires Brook Financial

Authored by News Desk
Posted: Fri, 06/10/2022 - 11:03am

Exeter based wealth management and accountancy firm Old Mill has acquired Ilminster financial outsourcing firm Brook Financial as part of its ambitious growth plans to become the fastest-growing practice in the South West.

The deal is the first of a number of carefully chosen acquisitions that will - alongside organic growth - support Old Mill as it targets 15% pa growth for the next five years, and aims to double the size of the business by 2026.

Brook Financial was launched by husband-and-wife team Alison and Kevin Smith in 2006, to offer a solution for ambitious...

Ashfords appoints new corporate head as deal volume grows

Authored by News Desk
Posted: Thu, 06/09/2022 - 9:56pm

UK law firm Ashfords has appointed Partner Rory Suggett as head of the firm’s corporate team. Rory takes over the role from Andrew Betteridge who continues as the firm’s wider commercial services division head and Executive Board member. Rory starts the role with immediate effect

Rory has been at Ashfords since 2007. He has extensive experience in venture capital, private equity and M&A, acting for companies and institutional investors as they seek to scale businesses as well as serial acquirers. Recent experience includes acting on the sale of Simply Cook to Nestle and...

Optix Solutions Board and Shadow Board

Shadow board provides healthy input into business processes

A forward-thinking Exeter digital marketing agency is reaping the benefits of implementing a shadow board.

Since Optix Solutions created the model over a year ago to ensure succession planning was in place and bring insights from a younger generation into strategic decision making the company has seen impressive growth of around 43 per cent.

“The primary intention is for the shadow board to bridge the gap between the established leadership and team-side employees who can offer fresh thinking and creativity,” explains Optix MD Rob Stevens.

“We realised that the board...

Clever ways to market your business on social media

Authored by Ellie Green
Posted: Thu, 06/09/2022 - 6:03am

Marketing is one of the most (if not the most) powerful tools for making your brand known and seeing your business touch the skies. And now more than ever, it’s time to promote your business because the Internet offers a myriad of possibilities.

The rise of social media platforms has turned traditional advertising on its head, with more and more business owners choosing to promote their brand online, and for a good reason. If we look at the statistics, we discover that social media marketing has massively contributed to UK companies’ performance, with 25.5% more precisely. One of...

Foot Anstey trainee awarded the Sir George Fowler Award by the Devon and Somerset Law Society

Megan Berry, Trainee Solicitor at Foot Anstey LLP has been awarded the Sir George Fowler Award by the Devon and Somerset Law Society (DASLS) in recognition of scoring the highest mark in the Legal Practice Course (LPC) achieved at any institution in the South West by someone undertaking a training contract in Devon or Somerset.

Megan, who recorded 90% in her LPC from The University of Law, Exeter Campus, in May 2022, received her award from Paul Kelly, DASLS president, as well as a £200 prize. Megan has been a trainee at Foot Anstey since September 2021 and has completed three (...

9 Customer Retention Strategies that Guarantee Success

It's no secret that customer retention is key to a company's success. It can be said that the customers you already have are your most valuable asset. If you want to keep them around, you need to employ effective customer retention strategies. This blog post will discuss nine of the best strategies for keeping your customers happy and coming back for more.

1. Surprise Discounts and Gifts

It pays to show your appreciation with surprise discounts and gifts when it comes to customer retention. This could be anything from a percentage off their next purchase to a gift with the...

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