Business Daily

Armed Forces Day takes place in Exeter on Saturday (23 June) with a march through the city centre and salute from the Guildhall. 243 Field Hospital will be exercising their Freedom of the City and leading the parade, which sets off from Paris Street at 11am and includes the Barnstaple Youth Band, Exeter Pipes and Drums and over 400 serving personnel, veteran associations and cadet forces. The parade heads along the High Street and past Exeter’s Historic Guildhall, where the Lord Mayor of Exeter, Cllr Rob Hannaford will be taking the salute along with the Deputy Lieutenant and...

Rob Baxter says he and his Exeter Chiefs squad should relish what is another ‘exciting’ Heineken Champions Cup pool for the upcoming season.

The Chiefs have been named in Pool Two of the 2018/19 competition, lining up alongside reigning Top14 champions Castres Olympique, Irish giant Munster and Premiership rivals Gloucester.

For the Chiefs, both Castres and Munster are new opponents, having never faced either in competitive action before. The latter, however, do provide a pre-season test for Baxter’s side when they lock horns in Cork on Friday, August 24.

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In business, customer experience is the only thing that matters. Whether you sell to consumers or businesses, it does not matter. What does matter is that your client chooses you over your competitors. If you sell a similar product or service as another company – even just one other company – then you have competition to beat.

The only way to get ahead of your competition is to make your customers feel welcomed and pleased with using you. This means more than just treating them right, it means offering them great service and speed, which is much more attractive than your...

A waste removal tradesman who blighted Devon countryside with 2,000 tons of rubbish – then set fire to it – has narrowly avoided jail.

The Environment Agency prosecuted Edward Donovan, of Churchill Drive, Crediton, for a range of offences after he turned part of an elderly land owners’ farm at Spreyton into an illegal waste site. It was here he dumped waste he collected from commercial businesses across central and east Devon as EDS (Ed Donovan Services).

Donovan pleaded guilty to charges under the Environmental Protection Act at Exeter Magistrates Court, which included...