Statistics show that 52% of small businesses plan to outsource at least one business process in 2019. The apparent benefits of business outsourcing include increasing operational efficiency, boosting expertise and reducing costs. Answering calls is a crucial undertaking that requires immense courtesy. Reasonably, some businesses have resorted to outsourcing this function in an attempt to improve the handling of complaints in a timely manner and to enhance company-client interactions.
Even as more companies seek to outsource call answering, some individuals still remain critical of...
One of Devon’s leading law firms has received top ranking in the latest edition of an independent guide to the legal profession.
Stephens Scown LLP, which has offices in Exeter, Truro and St Austell, received band 1 ranking in three sections of Legal 500’s 2020 guide. Four of the firm’s lawyers have also been singled out for individual recognition, with two being included for the first time.
The firm’s top rankings came for the family, employment and commercial litigation teams.
Liz Allen, who is a partner and head of family, was again named as a tier 1 ‘Leading...
Helpline has become proud signatories of the Armed Forces Covenant. Managing Director Maureen Cable yesterday visited Wyvern Barracks in Exeter for the signing ceremony.
Joining her were members of staff Steve Bowden, an RAF Veteran, and Bryony Parkinson, a RAFAC Flight Sergeant at City of Exeter 13 Squadron Air Training Corps.
The Armed Forces Covenant is an agreement between organisations and the Ministry of Defence, whereby employers and other groups commit to honour and support the UK Armed Forces and Armed Forces Community. This support can come in many forms, from...
There are not too many organisations that have existed for 125 years in the same building but, on Monday 9thSeptember 2019, that is exactly what the Freemasons of Exmouth celebrated – the 125th Anniversary of the opening of Exmouth Masonic Hall.
A total of 80 Exmouth Freemasons and guests celebrated with a special 4 course dinner to commemorate their forefathers foresight, exactly 125 years and 1 day ago.
The celebration marks that on 8th September 1894 (a Saturday), the Exmouth Masonic Hall, was first officially opened. Previous to this The Sun Lodge No. 106 first met in...
Plastic microfibres that come off clothes in washing machines can be degraded and dissolved by a new filter developed at the University of Exeter.
The “smart filter” catches microfibres and uses a set of enzymes to break down plastic into two by-products that are safe to be released into the water system.
While these two compounds (terephthalic acid and ethylene glycol) can be toxic at high concentrations, the volume of water released during a wash is enough to dilute them to a safe level.
At present, every wash cycle releases hundreds of thousands of fibres – and...
3rd XI 4 - 0 Exe 4th XI 5th XI 5 - 0 ECVH Hornets 2s
First team match report:
Man of the Match: Hope Kent (GK)
The Exe Ladies 1st XI opened their 2019/20 season by travelling away to Team Bath Buccannears, whom they last played over 3 years ago. Both sides were keen to make an impression in the newly restructured Investec Ladies West Conference League, and Team Bath Buccs won their league to achieve promotion at the end of last season.
Barratt Homes and David Wilson Homes will be putting the kettle on at the new Minerva development in Exeter next week as they open their doors for The World’s Biggest Coffee Morning.
The new development will be hosting a fundraising coffee morning on Friday September 27 from 10am to 5pm as the housebuilders bid to ensure that this year’s event is bigger and better than ever before.
Sales director Nicki Reid said the Macmillan Cancer Support event is a key date in the fundraising calendar and the five star housebuilders are delighted to be inviting people to join in with the...
An Exeter company which has developed a money-saving tool to reduce fuel costs and generate greater efficiency from domestic and commercial heating systems, has revealed details of a significant cash injection from investors.
Minibems, which provides cloud-based network control systems to deliver energy and carbon reductions in a complex heat network environment, will use the seven-figure investment fromSET Ventures and Ascension Ventures to further develop its heat network control and demand management system in a bid to end fuel poverty in the UK.
Keen gardeners are being invited to enjoy the autumn garden colour currently in bloom at Castle Drogo at an early evening walk and talk with the garden team on Thursday 10 October. The talk will include tips on gardening and a chance to pick the gardener’s brains on all things horticulture.
With the warm weather experienced in mid-September, the Castle Drogo garden is still awash with colour with herbaceous borders full of asters, sedum, salvias, annual cosmos ‘click cranberries’ and orange calendulas.
Anna Cummings Head Gardener says, ‘The warm weather has lasted long into...
City 1 Grimsby Town 3 - Exeter City fell to their first defeat of the season as some defensive errors and missed chances cost them at home to Grimsby Town.
The Grecians, who were looking to break a club record of 14 league games without loss, started the match brightly but were dealt a blow when the visitors scored from a corner, when Archie Collins was off the pitch injured, and although they started the second half brightly, a costly penalty and swung the match very much in Grimsby’s favour.
The Grecians created the first notable opportunity of the match as Lee Martin...
