Virgin Atlantic Holidays is delighted to announce that its Exeter Next retail store officially reopened its doors on 12th April for the first time since it closed due to the Covid-19 pandemic.
he company’s holiday experts will once again be on hand to offer travel advice and booking assistance to those looking to make their dream getaway a reality. Customers can expect the same expert service and signature Virgin flair, with additional health and safety measures to ensure peace of mind whilst in store.
Health and safety measures
Upon arrival in store customers, where possible, will be met by a member of the team who will advise on new safety initiatives. These include floor stickers to encourage social distancing, transparent hygiene screens and team members will be required to wear face masks. Customers will be asked to wear a face mask or covering at all times*. Alongside these measures, all stores will have a deep clean prior to re-opening, and once open will receive frequent professional cleans throughout the week.
The Exeter store is encouraging customers to book an appointment prior to their visit to ensure advisor availability and in store capacity compliance. Appointments can be made through https://retail.virginholidays.co.uk/retail-appointments/
Rachel Wilton, Head of UK operations and retail commented:“We’re thrilled to re-open our doors and welcome customers, old and new, back safely to our Exeter store. We know many will have missed travelling over the recent months and we can’t wait to once again inspire customers and help book them that perfect getaway. From the sun-soaked beaches of the Caribbean to family fun in Orlando, we have some great offers available and we want to reassure our customers that we’re here for them, when they are ready to travel.”
In store offers
The Exeter retail store reopens as a wide range of exciting offers launch for travel in 2021 and 2022. As winter approaches and the days get shorter and colder, everyone is dreaming of that much needed holiday. Whether it’s relaxing on the beaches in the Caribbean, or a thrill-seeking rollercoaster ride at an Orlando resort, the Virgin Atlantic Holidays retail team are perfectly placed to help plan first class travel itineraries for customers.
Virgin Atlantic Holidays looks forward to reopening the rest of its retail stores as national restrictions are lifted.
New virtual appointments
Alongside the re-opening of retail stores, the Virgin Holiday’s team have introduced a brand new virtual appointment service. Customers not near a store are now able to have a face to face video call with one of the dedicated retail Virgin Holiday experts. Virtual appointments are available to book via https://www.virginholidays.co.uk/book-an-appointment