Business

Understanding online consumer trends in the UK: convenience, access, and mobile use

Digital revolution has in many cases transformed the way British consumers spend money on goods and services and pursue leisure activities. New data on UK spending habits suggests how consumers are increasingly choosing to do everything online. Internet users of all ages may be flocking to smartphones to access the web and digital content.

Mobile habits and leisure spending

The South West reflects national patterns closely. Shifting habits around digital entertainment reveal how readily British consumers consider UK online casinos alongside streaming and retail platforms when...

South West Law Firm praised for client service in independent legal guide

Authored by Mary Youlden
Posted: Wed, 10/27/2021 - 10:06am

One of the South West’s leading law firms has been praised for its expertise, experience and high level of client service in the latest edition of an independent guide to the legal profession.

Employee-owned law firm, Stephens Scown LLP, has confirmed its position as a regional heavyweight with another strong performance in the Chambers & Partners’ UK 2022 guide. The firm has ranked in 16 sections of the prestigious guide, with three teams and six of the firm’s lawyers receiving the highest Band 1 ranking, and several clients citing client service as one of Stephens Scown’s...

Justine Focone takes over at The HR Dept

A human resources expert has ambitious plans to develop business around Devon as the new owner of a franchise in Plymouth, Torbay and South West Devon.

Based out of offices in The Crescent in Plymouth, Justine Focone has taken the step of setting up her own business after more than 20 years of working in corporate HR.

She has taken over The HR Dept in two territories of Plymouth and also Torbay and SW Devon, providing outsourced advice and practical support to small and medium-sized businesses (SMEs) in the neighbouring areas.

The HR Dept is an international...

Digital Marketing in the Age of Instagram

Authored by Ellie Green
Posted: Tue, 10/26/2021 - 11:18pm

Gone are the days when business marketing was done mainly through print media and television. The internet has taken over, and traditional marketing has now made way for Social Media marketing with the support of such agencies as Blink , for example. The popularity of platforms like Instagram has changed the way businesses and clients interact with each other. The online shift of effective communication channels, both personal and professional, has led to more dynamic marketing work. The transition has neither been sudden nor has been an entirely smooth one. Many professionals are still...

Vistry Partnerships appoints new South West Managing Director

Leading regeneration business Vistry Partnerships has announced the appointment of Peter Sadler as its new Managing Director for the South West region.

Peter has worked in the industry for more than 27 years and brings with him a wealth of knowledge and experience from his previous roles within the industry, having formerly held positions in land, production, commercial and sales before taking on the role as Managing Director for Kier Living South West.

Starting his career at the age of 16, joining a Youth Training Scheme with Cornwall Council, Peter soon transitioned...

Exeter Craft Festival returns in 2022

There is good news for all the creative people based in the southwest – applications for stands at the Exeter Craft Festival on Cathedral Green are open!

This three-day Festival, which showcases original work by craftspeople and artists living and working in the four southwestern counties, has been taking place every summer for more than forty years, and for all of that time has been run by a small committee of volunteers.

Speaking on behalf of the members of the committee, its Chair, Madeleine Millington, explained how devastated they were when the event had to be...

Brace of diversity awards for law firm Browne Jacobson  

Law firm Browne Jacobson has won two major awards for promoting diversity and inclusion in the legal sector.

The firm won the Innovation in Diversity & Inclusion Award at the 2021 Financial Times Innovative Lawyers Awards. It also scooped the Innovation Award at the fifth annual UK Social Mobility Awards 2021 on the same day.

Browne Jacobson has established a national reputation for its commitment to promoting greater diversity and inclusion in the legal profession and is currently ranked as one of the top 5 businesses in the UK by the Social Mobility Foundation....

How to Pick the Best Office Furniture in Bangkok

Authored by Frank Parker
Posted: Sat, 10/23/2021 - 12:00pm

There are many factors to consider when choosing the perfect furniture for your office in Bangkok. You need to find items that are practical and function well in your work space, but also those that have a great aesthetic and match the type of professional setting that you are looking to create. In addition to finding the right furniture for your space and work needs, you also need to make sure that you stay within your budget. This article will help you to select the best office furniture for your Bangkok business.

Measure Your Space

One of the biggest mistakes you can...

Increased sales and improved customer service in 2021

Authored by Mike Page
Posted: Fri, 10/22/2021 - 6:32am

Delivering excellent customer service is paramount these days. The way you respond to your customer’s queries and problems directly impacts how much you sell. In fact, Microsoft found that 96% of global consumers agree that customer service is an essential factor in their choice of loyalty to a brand.

Here’s another exciting thing the same report found: 54% of all consumers around the world say that their expectations regarding customer service are higher than they did just one year ago. creatio Research data also confirms just how close the relationship between quality customer...

Trading Standards wins national award for supporting farmers during pandemic

Authored by News Desk
Posted: Thu, 10/21/2021 - 3:40pm

Trading Standards has been nationally acclaimed for a ground-breaking project which focuses on farmers' mental health and strengthens links with rural communities.

The Heart of the Southwest Trading Standards Service (HotSW TS) covers Devon, Plymouth, Somerset, and Torbay and was awarded the Chartered Trading Standards Institute (CTSI) Hero Award for best project in London this week.

On behalf of the CTSI, Exeter MP Ben Bradshaw presented the award to Nikki Rattenbury, Rebecca Barker and Samantha Younger for the Mental Health & Wellbeing in farming communities’...

How to hit the ground running with your startup

Authored by Liv Butler
Posted: Thu, 10/21/2021 - 2:50pm

As a startup, you will want to do all that you can to hit the ground running. Not only is this so that you can start to bring money into the company and make a name for yourself, but also for peace of mind. You hear many stories of startups struggling to get going and folding before they have even had a chance to succeed, so launching a startup is always a stressful and daunting time. While there is no recipe for success, there are a few steps that you can take that will increase your chances of hitting the ground running and finding some early success.

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