Why your company needs a dedicated business phone number
When starting out, a huge percentage of business owners will not put into consideration, during their preliminary planning and setting up of the business, a functional business number. Having a business number has a lot of benefits which would help your company grow.
Those people, who use personal or private lines for their businesses, will soon get caught up and start regretting why they did not get a business number from the word go. With the introduction of mobile phones, the traditional 9 to 5 working hours is slowly becoming extinct.
This is because people might be doing some work late at night and might require your services. Well, this article is not to show you why you need a 24 –hour call center but why you ought to get that company phone number in the first place. Here are our top five reasons why your company needs a dedicated business phone number;
1. To look professional
Research says that it only takes seven seconds for you to make an impression on someone. They will either judge you positively or negatively depending on how you portray yourself. The same happens to mobile phone numbers. If you use a personal phone number, not very many clients will feel impressed, and they may even opt not to call you.
Ensure that the phone is answered correctly and in the way you wish to portray your business. Consider call technology features like Whisper, Barge, and Steal which allow for discreet call monitoring and interaction, and can help maintain a professional standard. You will gain credibility if you use a business phone number over your personal line for your company.
2. To be easily reachable
When you have a dedicated business phone number, chances are it is never going to be switched off and if done so, there is a voicemail or virtual phone receptionist to handle the clients. You will also be more comfortable to have your business number on the internet rather than your personal line. If you have a business number, it can be included in a contact number directory to make it easier for your clients to find you.
3. You can have control over your phone and your life
No one would love to receive business phone calls when out on a holiday, vacationing or simply just having relaxed family time. If you use your personal line for business purposes and switch it off to avoid the calls, you will be cut off from your friends, family, and all other people who wouldn’t call on business-related matters.
Get yourself a business line, activate a professional voicemail service, and when you do not want to be disturbed, simply switch it off and continue talking to your loved ones.
4. You minimize threats you would have been exposed to
Technology not only brought us life-changing hacks, but also brought threats and lots of disadvantages with it. Using your personal line for business communications will leave you exposed to numerous cyber threats. A personal line, if hacked, can expose a lot of private information, something which would otherwise not happen if you used a company number.
5. You will increase client base with toll-free numbers
Clients are more likely to give you a call if you have a toll free business number. They are much likely to take their time to inquire about something which you can take advantage of to convince them to purchase your goods or services. Toll-free numbers are only available for business lines.
Conclusion
Whether starting out or you have been in the field for some time, you require a business phone number. Apart from gaining credibility and the trust of your clients, you also get to guard your privacy. Get a dedicated contact number for your business today!
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