Business

The future of customer business communication is AI-powered phone calls. Customer interactions will soon be augmented by voicemail recognition, natural language processing (NLP), and conversational AIs while increasing productivity and providing personalized levels of service previously unheard of. While typical auto-attendant systems frustrate the customer with endless required and subsequent questions, and repeat them time and time again, AI call technology operates in real-time, trying to understand every inflection of human speech. Such capabilities increase the likelihood of an AI...

Planning an event in London doesn’t have to be overwhelming, by selecting the right event management team, you can make all the difference. Whether you're organising a corporate gala, wedding, or community fundraiser, having a team that aligns with your vision and needs is crucial. Here are practical tips to guide you in choosing the perfect fit for your event.

Before approaching any team, clarify what your event requires. Do you need assistance with venue selection, catering, or technology support? Knowing your priorities will help you identify a...

Sir Stelios Haji-Ioannou, creator and owner of the easy family of brands (see www.easyHistory.info ) is offering cash prizes totalling £300,000 to three young entrepreneurs in the UK for the second year.

The awards will be open from 6 January 2025 for owners of start-ups younger than 34 years old born in 1990 or later. The closing date for entries is 28 March 2025.

Businesses must have been registered at UK Companies House in the last five years since 2019, with accounts showing revenues of at least £200,000 per year.

Applicant entrepreneurs must be a director...

Artificial intelligence (AI) is transforming the retail industry in many ways. Retailers are leveraging AI to better understand customers, personalise recommendations, optimise supply chains, and expand their reach into new markets and demographics. Here are some of the ways AI is helping retailers broaden their market reach and, in turn, boost their profitability.

AI tools can analyse huge amounts of customer data from sources like web traffic, purchase history, social media, and more. This gives retailers deep insights into customer demographics ,...