Trading Standards

£25,000 bill for eBay trader convicted of selling fake cosmetics

An eBay seller from Exmouth who was convicted of supplying fake and unsafe cosmetic products has been ordered to pay almost £25,000 following a financial investigation into the profits made from the sales under the Proceeds of Crime Act.

Deborah Hamber received a four month suspended prison sentence plus 150 hours of community service at Exeter Crown Court in May after being prosecuted by Devon and Somerset Trading Standards Service.

She now has six months to pay £24,720.02 and if she does not she faces a 14 month prison sentence.

Ms Hamber used two separate eBay...

Businesses urged to sign up to Buy With Confidence scheme

Devon and Somerset Trading Standards will be holding an event on Tuesday 11 November between 6.30pm and 8.30pm to coincide with the launch of their new branding and website for their Buy With Confidence Approved Business Scheme.

The event which will be held at Grange Jaguar and Aston Martin dealership in Marsh Barton, Exeter, is free to attend, and will allow local businesses to learn more about the scheme and its benefits.

During the evening there will be demonstrations of the newly branded website, and Trading Standards officers and current scheme members will be on hand...

Couple convicted for selling fake goods

Authored by News Desk
Posted: Tue, 11/04/2014 - 3:46pm

Amy Goldup, 19, and her partner Billy-Ray Marks, 22, both of Richards Close, Dawlish pleaded guilty at Torquay Magistrates Court on 29 October to charges relating to the selling counterfeit goods via Facebook, following an investigation by Devon & Somerset Trading Standards Service.

They were charged with offences relating to selling and having in their possession for supply counterfeit goods such as Beats Headphones by Dr Dre, Ray Ban sunglasses, Rolex watches, Ice Watches, Ugg footwear, Gucci perfume, D&G perfume, Hugo Boss perfume and Ralph Lauren socks.

The...

New regulations to protect consumers

Authored by News Desk
Posted: Sat, 06/14/2014 - 11:53am

New regulations have come in to force which will affect almost all contracts entered by consumers purchasing goods and services.

The regulations apply to contracts made on or after 13th June 2014. These regulations mean businesses may well need to make some significant changes to their paperwork and the way they deal with customers.

The Regulations make some key changes to the consumer protection framework:

  • Extending the list of pre-contract information to be provided to consumers, to include details of the trader, the goods, the price, any other applicable
  • ...

Exmouth woman sold 'unsafe' fake cosmetics

Authored by Huw Oxburgh
Posted: Thu, 05/29/2014 - 3:23pm

A woman from Exmouth who sold fake and unsafe cosmetics on ebay was sentenced in Exeter Crown Court today (Thursday).

Deborah Hamber, used two separate eBay accounts to sell £25,000 worth of counterfeit cosmetic products, bearing brand names such as Benefit, Lancome and MAC.

Ms Hamber received a four month suspended prison sentence plus 150 hours of community service today as a result of the prosecution brought by Devon and Somerset Trading Standards Service.

Councillor Roger Croad, Devon County Council’s Cabinet Member with responsibility for the Trading Standards...

Rogue traders jailed for conning elderly victims

Authored by News Desk
Posted: Wed, 04/30/2014 - 3:07pm

Two men, who pleaded guilty to fraud and consumer protection offences, have received prison sentences for conning elderly and vulnerable people for thousands of pounds.

Rogue traders, James Doran of Quedgely in Gloucester and Patrick Conners of Hatfield in Hertfordshire, pleaded guilty to a variety of offences committed in the summer of 2012 in Plymouth and Exeter.

Trading as South West Drives and Patios, the two approached an elderly Plympton resident to install a block paved driveway at his home.

Pressure was put on the man who reluctantly agreed a contract for £6...

Computer repair con man guilty of deceiving Devon residents

A conman has been handed a one year jail sentence suspended for two years after being found guilty of unfair trading and fraud offences following an investigation by Devon and Somerset Trading Standards Service.

Exeter Magistrates Court heard how Henry Smith, 36, cheated three Devon residents, two of which were elderly, out of nearly £1,300 between 2012 and 2013 by fraudulently making false representations for computer repair work that he claimed to have carried out. The case concluded with guilty verdicts on all eight charges following a two day trial.

Trading under the...

Devon targets Doorstep crime

Authored by News Desk
Posted: Fri, 04/11/2014 - 3:01pm

As part of National Rogue Trader Week (7 – 11 April 2014), Devon and Somerset Trading Standards Officers have been focusing on the scourge of doorstep crime through education, engagement and enforcement in partnership with Police forces.

The vulnerable and elderly nature of targeted consumers, the high levels of financial loss, and the health issues that victims suffer also creates increased demands on local care and support services, particularly when victims are targeted repeatedly by organised criminal gangs whose tactics are constantly being changed and adapted.

Rogue...

Men sentenced for misleading consumers

Two men, Neil Mendoza of Exeter and Michael Girvin of Exmouth, have received suspended imprisonment sentences and community service, for their part in a scam to mislead time share owners.

Sentenced this week, Mendoza received nine months imprisonment suspended for two years, with 200 hours community service, and Girvin received 12 months imprisonment suspended for two years with 200 hours community service. Girvin also received disqualification as a company director.

The two managers of an Exeter-based company were convicted in December of misleading consumers in a case...

Warning issued over carpet cleaning scam

Devon and Somerset Trading Standards are warning residents today to be aware of unscrupulous traders offering carpet cleaning services, following complaints from concerned consumers.

The traders, some of whom operate nationally, normally make initial contact by telephone, offering to clean carpets for a low or special price, often around £20 per room.

A card then arrives with a date for when the work will be carried out.

However, Trading Standards officers say that this just 'a foot in the door', and once in the house, the trader will say that they have found...

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