Complicated and extensive Terms and Conditions (T&Cs) that customers face, or all too often choose to ignore, are being reviewed by the government.
In September 2015, Which? carried out research that looked at the terms and conditions for car and travel insurance. Some of the longest were over 38,000 words, longer than Shakespeare’s ‘Hamlet’ and ‘Romeo and Juliet’. The Department for Business, Innovation and Skills (BIS) is asking consumers who have experienced issues when consulting their terms and conditions to respond to the Call for Evidence.
Stagecoach Group has launched its 2016 Champions Awards for employees – and is inviting bus and coach passengers in the South West to nominate their favourite member of staff for the Customer Service Champions Award.
This is the seventh year of the company’s Group-wide Champions Awards which recognise staff achievements in a number of categories including safety, environment, health, innovation, community and customer service.
The awards are open to employees across Stagecoach’s bus and rail operations in the UK and North America.and around 120 staff members have been...
A holiday park in Devon has helped raise nearly £5,000 for the Exeter Foundation Charity to help a host of local good causes.
Staff at Ladram Bay Holiday Park raised £4565 for the charity of the Exeter Chiefs, through a series of events held at the park on the Jurassic Coast between Sidmouth and Budleigh Salterton.
Exeter Chiefs’ CEO and chairman, and Exeter Foundation Trustee, Tony Rowe, invited members of Ladram Bay’s entertainments’ team including manager Greg Crutcher and Pickles the Parrot, on to the pitch at half-time in Sunday’s clash with Bath Rugby. The foundation...
Cranbrook in Devon has won a bid to be an NHS “healthy new town” to help residents lead healthier lives.
One of 10 across the country, the developing eco-town will test creative solutions for the physical and mental health challenges of the 21st century, including obesity, dementia and community cohesion.
NHS England is bringing together renowned clinicians, designers and technology experts to join-up design of the built environment with modern health and care services.
Initiatives being considered for Cranbrook, which will eventually have 8,000 homes, include:...
A LAST-GASP strike from Ollie Watkins salvaged a point for City against play-off chasing Portsmouth at St James Park.
During an otherwise largely uneventful first-half, Pompey academy product Conor Chaplin had left the Grecians one down at the half-time interval. But City displayed a great willingness to fight to the end by scoring another late goal, and this time it was Watkins who equalised at the death following an intricate one-two with Clinton Morrison.
There were four changes to the City side that came away from the Lamex Stadium victorious three days ago. Jayden...
An audit by national Citizens Advice says that the independent Exeter charity is providing very good advice to its diverse range of clients.
The audit, in November 2015, rated the quality of advice provided by the charity as ‘very good’. In addition, the charity passed an organisational audit in January with flying colours.
Dennis Mardon, Chairman of Citizens Advice Exeter, said: “This is a real endorsement of the work that we do and we are very pleased with the result. It shows that you can be confident of getting good advice from Citizens Advice Exeter. I would like to...
Fourofakind galloped home the 17 lengths winner of the Higos Insurance Services Devon National at Exeter on Sunday (28 February) in an incident packed race where just two of the 12 runners finished.
Trained by Harry Whittington in Oxfordshire, he was sent off the 9-2 joint favourite along with Wizard’s Bridge who pulled up four fences from home.
Gavin Sheehan gave him a superb ride, holding him in midfield until turning into the home straight when he took up the running from Saroque and guided him to a comfortable win. Part owner Andrew Sawyer said: “The main target was the...
Comedy at the Park returns to Sandy Park on April 1st.
MC for the evening will be Luke Benson, a Geordie giant who's described as a 'genuinely funny guy' with 'impressive verbal dexterity'.
The line-up also includes Russell Hicks, an American comic who is known for his improvisation and audience interaction, as well as Joe Bor, returning to Sandy Park for his second Comedy at the Park, plus one more name to be confirmed.
Tickets are £10, or £15 to include curry on the evening and can be bought at www.sandypark.co.uk/book
Devon County Council leader John Hart has shelved plans to ask schools to pay for their own lollipop men and women after reviewing representations from families across the county.
The authority had planned to save £250,000 as part of its £26 million budget cuts for 2016/17.
But, since the budget meeting earlier this month, Mr Hart has received considerably more feedback from Devon families and schools than in either of the formal public consultations on the issue last year.
Councillors were set to debate what measures could be put in place to improve road safety...
