Local News

Stagecoach South West has recently undergone a review of their customer service, resulting in a complete overhaul of their local processes. The bus operator recognised a growing need to revamp their business for the future to meet the changing needs of their customers.

The newly established Customer Experience Team is covering enhanced hours across new channels to improve overall accessibility for passengers. With a new centralised phone number and email address which are now covered between 0600-2000, Monday to Friday and 0900-1700 Saturday and Sunday. The team are able to...

When the country went into lockdown earlier this year due to COVID-19, many of us struggled to maintain our active lifestyles. However, lockdown was no match for one resident at McCarthy and Stone’s Pinnoc Mews Retirement Living development in Exeter, who managed to continue living life to the full.

Eric Robertson, 79, has always enjoyed being active thanks to the 35 years he spent in the Air Force. On his 77th birthday, Eric decided to challenge himself, so began recording his daily step count on a pace counter as he wanted to prove that he wasn’t going to let his age rule his...

Emergency volunteer doctors working to keep people in Devon safe are ready for the winter months after funding has allowed them to purchase specialist head torches to carry out vital, and often lifesaving, procedures.

BASICS Devon, which provides pre-hospital emergency medical care through its network of volunteer emergency doctors, has purchased the equipment after receiving £5,000 from Wales & West Utilities Safe & Warm Fund.

With a network of 14 volunteer doctors responding to medical emergencies across the county, the winter months can be challenging due to...

Tesco is expanding its food donation programme to help Devon families eat more fresh fruit and vegetables over the winter. From 16 November, the supermarket will give any of the 500,000 families who use the weekly Healthy Start vouchers a £1 coupon to spend on fresh and frozen fruit and vegetables. Every time a customer hands over their vouchers at the checkout, they will automatically receive the money-off coupon to redeem off their next shop.

Marcus Rashford’s Child Poverty Task Force, of which Tesco is a member, is currently pressing the government to increase the value of the...