Business

Why UK Omni-Channel Retailers in Exeter Are Turning to Payment Orchestration Platforms to Future-Proof Growth

Omni-channel retailers operating in the UK are experiencing a stage of structural change, which has been caused by a shift in the expectations of consumers, the costs involved in operations and the complexity in the physical and online sales channels. These pressures are extreme in the case of regional retailing centers like Exeter.

Local businesses have to compete with national chains and digital-first brands and stay relevant and operate efficiently at the local level. To this, most omni-channel retailers are resorting to payment orchestration platforms as a competitive ploy to...

Wickhams Shortlisted at Esteemed International Wine Challenge Merchant Awards UK 2022

Authored by News Desk
Posted: Sun, 06/12/2022 - 10:39pm

A Devon-based online business, which was only set up 18 months ago to sell quality wines, has been shortlisted for two awards in a prestigious international competition. Wickhams, which is based in Newton Abbot, has been shortlisted for the International Wine Challenge (IWC) Merchant Awards UK 2022, in the 'Online Retailer of the Year' and 'Specialist Merchant of the Year England' categories. The awards celebrate the most successful small and large businesses, delivering outstanding service to wine consumers across the UK.

Wickhams founder, Dan Farrell-Wright, comments: “We are...

Old Mill acquires Brook Financial

Authored by News Desk
Posted: Fri, 06/10/2022 - 11:03am

Exeter based wealth management and accountancy firm Old Mill has acquired Ilminster financial outsourcing firm Brook Financial as part of its ambitious growth plans to become the fastest-growing practice in the South West.

The deal is the first of a number of carefully chosen acquisitions that will - alongside organic growth - support Old Mill as it targets 15% pa growth for the next five years, and aims to double the size of the business by 2026.

Brook Financial was launched by husband-and-wife team Alison and Kevin Smith in 2006, to offer a solution for ambitious...

Ashfords appoints new corporate head as deal volume grows

Authored by News Desk
Posted: Thu, 06/09/2022 - 9:56pm

UK law firm Ashfords has appointed Partner Rory Suggett as head of the firm’s corporate team. Rory takes over the role from Andrew Betteridge who continues as the firm’s wider commercial services division head and Executive Board member. Rory starts the role with immediate effect

Rory has been at Ashfords since 2007. He has extensive experience in venture capital, private equity and M&A, acting for companies and institutional investors as they seek to scale businesses as well as serial acquirers. Recent experience includes acting on the sale of Simply Cook to Nestle and...

Optix Solutions Board and Shadow Board

Shadow board provides healthy input into business processes

A forward-thinking Exeter digital marketing agency is reaping the benefits of implementing a shadow board.

Since Optix Solutions created the model over a year ago to ensure succession planning was in place and bring insights from a younger generation into strategic decision making the company has seen impressive growth of around 43 per cent.

“The primary intention is for the shadow board to bridge the gap between the established leadership and team-side employees who can offer fresh thinking and creativity,” explains Optix MD Rob Stevens.

“We realised that the board...

Clever ways to market your business on social media

Authored by Ellie Green
Posted: Thu, 06/09/2022 - 6:03am

Marketing is one of the most (if not the most) powerful tools for making your brand known and seeing your business touch the skies. And now more than ever, it’s time to promote your business because the Internet offers a myriad of possibilities.

The rise of social media platforms has turned traditional advertising on its head, with more and more business owners choosing to promote their brand online, and for a good reason. If we look at the statistics, we discover that social media marketing has massively contributed to UK companies’ performance, with 25.5% more precisely. One of...

Foot Anstey trainee awarded the Sir George Fowler Award by the Devon and Somerset Law Society

Megan Berry, Trainee Solicitor at Foot Anstey LLP has been awarded the Sir George Fowler Award by the Devon and Somerset Law Society (DASLS) in recognition of scoring the highest mark in the Legal Practice Course (LPC) achieved at any institution in the South West by someone undertaking a training contract in Devon or Somerset.

Megan, who recorded 90% in her LPC from The University of Law, Exeter Campus, in May 2022, received her award from Paul Kelly, DASLS president, as well as a £200 prize. Megan has been a trainee at Foot Anstey since September 2021 and has completed three (...

9 Customer Retention Strategies that Guarantee Success

It's no secret that customer retention is key to a company's success. It can be said that the customers you already have are your most valuable asset. If you want to keep them around, you need to employ effective customer retention strategies. This blog post will discuss nine of the best strategies for keeping your customers happy and coming back for more.

1. Surprise Discounts and Gifts

It pays to show your appreciation with surprise discounts and gifts when it comes to customer retention. This could be anything from a percentage off their next purchase to a gift with the...

4 Reasons to Incorporate Live Chat in Your Ecommerce Store

Authored by Liv Butler
Posted: Tue, 06/07/2022 - 9:43pm

Live chat can be one of the best ways to answer questions quickly, overcome any barriers to making sales online, and even get feedback on your eCommerce website. Live chat can easily be implemented into your eCommerce site with a single line of JavaScript that allows you or your customer service staff to connect instantly with your online shoppers. Here are some of the reasons to include a live chat function on your eCommerce website.

People are Comfortable with Chat

One of the main benefits of live chat is that most people are comfortable using it . Chances are that your...

5 Tips for Running a Successful Care Home Business

Authored by Liv Butler
Posted: Sat, 06/04/2022 - 6:45am

Every business owner aims to succeed in their industry. There are many ways to achieve success no matter what industry you’re in. One is to understand the marketplace. To do that, you need to carry out market research, which will help you paint a clear picture of your ideal customers and competition, as well as gather essential information, such as market trends and the expected growth and demand.

Another way is to set goals related to revenue and profits. Your business needs to earn enough money to manage operations and gain a profit that can be used for future growth. Hence,...

Are online personal assistants difficult to work with?

Authored by Liv Butler
Posted: Fri, 06/03/2022 - 1:01pm

An online personal assistant (PA), often referred to as a virtual assistant, is a remote employee you hire to do specific tasks, usually on a flexible basis. Rather than hiring an in-house staff member to assist you with work, a virtual PA can work from anywhere in the world and can handle just about any task that can be done virtually. From general business admin and HR to managing customer care for you, virtual assistants usually have rich backgrounds and training in certain industries and can perfectly match your specific needs.

One thing you need to know about online personal...

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