The Best Solutions for Training Your Staff on IT
When you upgrade your IT infrastructure or you want to ensure that your staff members keep their PCs and/or smartphones up to date for security reasons, you will need to conduct training on certain aspects of IT. What is the best way to go about this, especially when you consider that some staff members are more tech-savvy than others? Here are some tips:
Plan a workshop
Do not waste your time trying to train each team member individually on the workings of your company’s IT systems – unless, of course, you have very few employees on your books. Instead, set up a workshop and make sure that you notify each employee that attendance is compulsory. If you are adept regarding IT technology, there is nothing stopping you from running the workshop yourself. However, if IT isn’t your strong point, it is definitely worthwhile hiring a professional to design the workshop and guide your teams. This professional could be working in-house or outsourced from a specialist IT establishment.
Invest in online courses
Getting employees familiar with IT by actively using IT just makes sense! Therefore, if you do not have the time or the resources to organise an interactive workshop, there will always be a host of worthwhile online courses available to help train your staff on IT. Some of these courses will be free but might not be as comprehensive as you had hoped. It almost always pays off to spend a little bit of money on this type of training. In most instances, you get what you pay for!
Ask tech-savvy employees to act as mentors
The tech-savvy employees can step up to lend a helping hand to other employees who are not quite as clued up when it comes to advancements in technology. These employees should be on-call in the event that the other employees ever need advice or assistance, as well as provide regular tutorials on how to embrace new programs and software. A small rise or an extra day off here and there could act as a helpful incentive to keep tech-savvy team members smiling and happy to help!
Leave it to the pros
Instead of trying to get all of your employees on board with IT management and maintenance, why not hire a professional IT services provider, such as firstsolution.co.uk, to supply you with remote IT support for your organisation? This support will include managed IT services focusing on backup and recovery, web security, and mobile device management, to name just a few. You could also receive 24/7 remote monitoring and management for extra peace of mind. If your employees run into any problems when using their IT systems or software, help will be a quick phone call away.
Remember that training your team members on IT is not a once-off task. Due to the fact that technology is forever changing, it is important to keep your employees up to date with the most recent innovations and advancements, as well as to refresh their memories regarding the skills and processes that they have learnt in the past. Good luck!
