Common online retail mistakes Exeter Businesses should avoid

Sam Richards
Authored by Sam Richards
Posted Friday, September 13, 2019 - 12:35pm

Exeter businesses have enjoyed a significant amount of success thanks to an increasing level of online exposure. Not only is it possible to reach a large virtual audience, but sellers can now market their niche products far beyond traditional geographic boundaries. While this digital momentum is impossible to deny, it should still be pointed out that costly mistakes can be made along the way. Entrepreneurs and freelancers must therefore appreciate some of of the most common pitfalls to avoid if they hope to increase their profit margins without jeopardising ongoing operations.

Not Knowing Your Discrete Audience

It can be very tempting to adopt massive online marketing campaigns in order to obtain as many followers as possible. However, this is akin to fishing with dynamite. A great deal of energy will be wasted and ultimately, it can be very difficult to gauge the effectiveness of a specific strategy. It is much better to appreciate the needs of your target customer base. One's energies can then be devoted in a much more expedient fashion. How can this be achieved?

It is first wise to appreciate the buying habits of the average customer as well as the primary geographical locations which are associated with the majority of sales. These and similar metrics can be found through the use of free sales tools such as Google Analytics. Try to answer these additional questions:

  • What is the age and gender of the average buyer?
  • What is the mean amount of money that customers tend to spend?
  • Are there any times of the year associated with higher returns?
  • Do existing customers have any criticisms in relation to the products or services being offered?

The main takeaway point here is that a great deal of insight is required to make the most relevant marketing decisions while tapping into a lucrative customer base. 

Going it Alone

Some Exeter business owners are wary about becoming partnered with a third-party e-commerce provider. Unfortunately, this can lead to grave consequences from a long-term point of view. Modern enterprise e-commerce solutions are capable of offering a number of bespoke benefits that would not be possible through the use of in-house techniques alone. Not only are these platforms extremely user-friendly options, but they are scalable thanks to a flexible design. Thus, they will be able to grow with the business and future software migrations will not be necessary.

Those who choose to ignore such benefits could very well be setting themselves up for fiscal disaster; particularly if their daily operations are sacrificed as a result. The good news is that e-commerce solutions can be moulded around the needs of the organisation in question and the majority offer free trial periods. It is therefore easy to determine which platforms are the most suited for the business in question as well as those which are better to avoid. As we can clearly see, preparation is the best way to avert costly mistakes

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