How to deal with a social media crisis - In a Nutshell

In the latest of the In a Nutshell series, Dan Pritchard from Astley Media talks about how to effectively handle a social media crisis. He shares his top five tips on coping with a negative incident online to avoid a potential catastrophe for your company.

'Be real - communicate with honesty. Don't abandon your values. Don’t get personal and don’t be defensive.' says Dan.

Dan's informative video guides us through how to react to negative social media attention with clarity and confidence.

To find out more contact Dan via email at hello@astleymedia.co.uk or call him on 01392 267394

For more expert advise sharing videos, visit the In a Nutshell YouTube channel https://www.youtube.com/channel/UC5cSpx70s-oEUC9pS271wGA