Local computer repair company scoops prestigious national award

Local computer repair firm PC PAL is celebrating after winning a coveted technology industry award in London recently.

Now in its sixth year, the PCR Awards celebrate the successes of the entire UK computer retail industry - from big name retailers such as PC World, John Lewis and Amazon, blue chip hardware and software providers such as Apple, Microsoft and Samsung through to smaller independent traders.

PC PAL was chosen from a line-up of 5 other national players in the Service and Support category, by a panel of some 100+ leading and influential computing/technology executives. The awards, held at the prestigious Royal Garden Hotel in Kensington and attended by nearly 400 people, were hosted by comedian and actor Terry Alderton.

Judging criteria included product knowledge, customer satisfaction, success rate and marketing activity. PC PAL had been nominated previously in this category before scooping the prize this time.

PC PAL was originally established in the Midlands over seven years ago. Since then it has gone from strength to strength and after becoming a franchise in 2008, has now grown to become the largest computer repair franchise in the country, covering 58 areas across the UK and Ireland. Phil Skipper launched his PC PAL franchise in Exeter in November 2010.

"I'm so proud that PC PAL has been recognised by this award," said Phil. "The foundation of the company, which was the inspiration behind it, has always been about providing exceptional customer service which underpins the ethos of our entire network.

"All our engineers are trained and qualified to the highest standards as well as taking the greatest pleasure from helping customers with their computer problems. It's what we do and we love it!"

"We would like to thank our loyal base of customers in the local area who have supported us since we launched by continuing to come back to us time and time again, as well as referring us to family and friends. We will continually strive to provide them the best possible service offered in our industry."