The main reasons for failing to pay out when you’ve won

Chris Lake
Authored by Chris Lake
Posted Monday, July 30, 2018 - 6:46am

There’s no better feeling than when you land a bet at an online casino. However, players in the past have been refused their winnings if a company feels they have contravened their terms. Each casino will have their own terms and conditions, and it’s a fairly good idea to read these before you sign up to any website. They can refuse to pay you, but there are also rights that customers are entitled to. For example, all terms must be clearly visible and also fair. Gaming authorities such as the United Kingdom Gambling Commission will always stand by your side should you get into any disputes, but only if the casino holds a license from the company. This article takes a look at the main reasons why a casino may refuse to pay you, even if you’ve won.

Licensing Laws

Always ensure that the website you are using has a license from a reputable authority. All companies in Britain must be licensed by the United Kingdom Gambling Commission, and they will always try and resolve any disputes you are involved in. However, if a casino doesn’t have a gambling license, you may find yourself very short of back up when you try and receive any winnings. Even though it’s illegal to operate a gambling business without a license in the UK, be aware that many still do. One casino you will definitely be safe with is 888 casino live. This great website has a license from the UKGC and has a great reputation among gamers.

Promotion Offer Abuse

Many casinos will run welcome bonuses that are intended, so you can try new markets. However, there are times when people abuse these offers. This can be done by opening more than one account at a time or exploiting loopholes. Don’t be surprised if you are banned if the casino finds you out. A lot of casinos run these offers at a loss, and if they realise you are exploiting the system, they will share your details with other casinos, and you may find that you cannot sign up to other sites.

Betting Odds Errors

Most terms and conditions will state that if an obvious error occurs, they will be able to cancel the bet. This is one of the most common reasons why casinos will fail to pay out, and it’s easy to see how this can happen. With thousands of betting lines and markets available, it’s inevitable that machine or human error can happen. So, if you see a football team that is evens with most bookmakers but then 50/1 with another, don’t be surprised if you don’t receive any winnings.

Successful Betting

It seems odd, but people can actually get banned from casinos for simply winning all the time. Bear in mind that these companies must still make profits, and if they feel you are betting in ways that minimise your chances of losing, they may restrict your account. Players will look to exploit ‘weak lines’ where sometimes a market can have inflated odds. If these are all you are betting on, then you run the risk of being banned.

Terms and Conditions

All casinos must display their terms and conditions clearly, and any reputable website will have no issues in doing so. If you struggle to find these, then think twice before signing up. There are many reasons why payments may be held due to a breach of terms. These include:

Account duplication – each player can only open one account with each casino. This is to stop players from receiving double offers and promotions.
Underage players – if you are under the legal age needed to gamble in your jurisdiction, then you will be banned from the casino. You will find that the website may even keep your winnings and stake too.
Account verification – most casinos will require you to verify your name, address, and your banking details. Failure to do so will result in your account being restricted.
System betting – using systems with free bets and bonuses in order to bring guaranteed profit will possibly lead to expulsion from the casino.
Third party betting – you cannot place bets on behalf of somebody else. This is another common reason why people have failed to receive substantial amounts of money. It’s frowned upon by casinos to be part of a syndicate.
Payment problems – you should always withdraw money using the same method when depositing funds. Failure to do so may result in your account being restricted.
Fraud – money laundering is quite common among casinos, and if they feel you are using criminal money, you could be banned.
Self-exclusion – always check to see if you have any live bets before self-excluding yourself from a casino. There’s a chance you won’t be paid if you do have any.

To conclude, always make sure you know exactly what you are getting yourself involved in before signing up to a casino. This means reading all the terms and conditions and becoming more aware of what can stop you from being paid out. It may seem a lot of hassle to do this, but it’s better than believing you’ve won a substantial amount of money, only for it to be rejected for something that could have been avoided.

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